FAQs




Frequently Asked Questions


1. Do you have an actual store front I can come to get product? 

Answer: we actually set up shop at your location/school selling the same product you see on-line. We do not have a store front.

2. Can I return my product I bought?

 

Answer: yes you can as long as what you are returning has the tags on it still and it can be resold.

3. Do I have to pay for shipping for what I purchase on-line?

  

Answer: no you don't. when shopping on-line, before you get to the check out section, there is a drop down box by each item you are wanting to purchase. If you click that box you should see the option for pick up. chose that for each item you want to purchase and when you get to the check out you will not be charged shipping.

   

**be sure to add to the note section where you would like the item to be dropped off at with a students name, teacher, and location if you have multiple locations.

 

4. Can you do custom orders?

  

Answer: yes we can! email or call us with what you would like to order and we will do my best to get you what you are looking for.

5. If the website shows you are out of stock when will it be available again?

 

Answer: we look at low stock weekly and place re-orders for items (as long as it's an item we are going forward with) As long as the item is still available it should not take more than 10 business days to get product back in that is currently out.

 

6. I can't remember when you are at my location again. How do I find out your schedule?

 

Answer: We set up shop weekly with the schools we work with and monthly with the businesses that we work with. You can always email us and we can give you more specifics on what my schedule is that week.

 

7. I need to get product asap, how can I do that?

  

Answer: place your order on-line and note in the comment section that you need this asap and we will do everything in our power to get you what you need. Please follow up with an email, phone call, or even text to ensure we know that you need your order quickly