FAQ
New Families
I am new to uniforms. How many uniforms should I buy?
Laundry plays a big part in this decision. If you do laundry everyday, we suggest 3 polos, 3 pairs of bottoms, 2 P.E. uniforms, and 1 spirit shirt.
If you do laundry once a week, we suggest 4 polos, 4 bottoms, 3 P.E. uniforms, and 2 spirit shirts. Regarding P.E. uniforms, it depends how many times per week your student has P.E. so you will need to check their class schedule.
There's no need to feel as if you need to purchase everything at the beginning of the school year. We are on-campus frequently throughout the school year and provide online shopping. Whether your student(s) lose, damage, or have a spontaneous growth spurt, you can be sure we are here to help you every step of the way!
Backorders
How do I check the status of my order?
For shipped orders, check your email for a shipping notification from us with your tracking number. If you haven’t received your package or a notification that it has shipped, it is likely that it’s still processing or being customized.
For pickup orders, these are to be picked up at your school. We will send a text to your phone when your order has been delivered to your school. Pickup orders scheduling per school is here.
When will my backordered item(s) arrive?
We make every effort to ship out backordered items as quickly as possible. Backorders can take up to 4-6 weeks to ship from the date of final payment, but items typically arrive sooner.
Can I cancel my backordered item?
If you decide to cancel or remove an item from your order, please call or text us at: 321-621-8061 for assistance.
Returns & Exchanges
How do I return an item(s)?
Visit us when we are on-campus at your school to easily return or exchange your items. Or if that isn’t convenient for you, you can call us at (321-621-8061) and we can arrange another way to do your return.
How do I exchange an item(s)?
Visit us when we are on-campus at your school to easily return or exchange your items. Or if that isn’t convenient for you, you can call us at (321-621-8061) and we can arrange another way to do your return.
What is our return and exchange policy?
Our return and exchange policy can be found here.